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360 Degree Feedback can be one of the most essential tools for gathering behavioral feedback and performance feedback. As a people manager, In today's fast paced environments, managers often find themselves not only responsible for team coaching, but for projects, process improvement efforts, training initiatives, and the list goes on and on. Because we can't be with our teams constantly, it can sometimes be difficult to have a true feel for their individual needs and even their performance. Most managers find themselves making a number of assumptions or applying a certain amount of guesswork to fill in the gaps when they're not around. Others have leveraged the 360 degree feedback technique to ensure they stay on top of their teams while being pulled in numerous other directions.
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Development Action Plans can be one of the most important tools in employee development. Successful realization of behavior changes or skill improvement requires not only solid coaching and communication, but a clear plan to make the necessary behavior changes or skill improvement come to fruition. The plan should be used in the 'W' phase of the IGROW Model as well as a tool implemented after coaching has occurred to plan the next steps that will be taken. Keep in mind Development Action Plans are only meant for use in coaching scenarios. If you are working with a counseling scenario, a Development Action Plan will not be your best resource as the employee is not working to make a behavior change or skill improvement but is making a choice not to perform. You can learn more about the difference between Coaching and Counseling in an additional article.
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Check out some of these resources that have helped many people develop good leadership skills, coaching skills, and management skills.
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We have compiled some famous, infamous, and our all around favorite leadership quotes from leaders such as Winston Churchill, George Patton, Albert Einstein, Stephen Covey, among others. Enjoy!
Management is doing things right; leadership is doing the right things.
- Peter F. Drucker
Leadership is the art of getting someone else to do something you want done because he wants to do it.
- Dwight Eisenhower
Delegating work works, provided the one delegating works, too.
- Robert Half
Don't tell people how to do things, tell them what to do and let them surprise you with their results.
- George S. Patton
A leader is a dealer in hope.
- Napoleon
I must follow the people. Am I not their leader?
- Benjamin Disraeli
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In every organization, a performance management system is critical to the success and effectiveness of the business. While many companies reference performance management as a key competency, few have robust approaches that enable both manager and employee success. In this article, we’ll discuss the key components or an effective performance management system so that you can better identify gaps in your own processes and implement best practices that will continually enable continuous performance improvements in your organization.
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