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IGROW Model for Performance Improvement and the Coaching Conversation

The IGROW Model has been successfully used in many different industries and coaching environments by managers and leaders at all levels. The method is very straight forward, but does take practice to master. Before we begin, the IGROW Model is intended for use during the performance coaching conversation where a skill based issue is identified and you are looking to acheive a behavior change or performance improvement. If you find that the issue is more of a will based issue your approach should be more of a counseling one. You can read more about the differences in Coaching and Counseling in an additional article.

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What Component of an Effective Sales Plan should Sales Managers Spend Their Coaching Time On? Print E-mail

An effective sales plan is integral to successful and productive sales contacts.  How many sales managers focus their coaching time and attention on getting sales reps to plan and prepare for a sales call?  Think about it, we typically spend our time on the sales call with our reps.  We listen to calls, complete ride-alongs, or attend events with our sales reps and clients.  Sales managers spend the majority of their coaching time in the Sales Activities portion of the sales rep job and spend little to no coaching time in the Pre-Sales Activities, as described in the Sales Execution Model, planning and preparation for the sale. 

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How Sales Managers Create a Successful Sales Strategy Print E-mail

When we hear Sales Strategy we often think of our marketing department and their strategy to position what we are selling.  As sales reps and sales managers we don’t often think of ourselves as strategists, but we should.  Creating a successful Sales Strategy will allow sales managers and their sales team to focus on the right customers, in the right ways, and at the right times.

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The Sales Execution Model: Pre-Sales Activities, Sales Activities, and Post Sales Activities Print E-mail

I have heard it called Sales Execution Model, Sales Strategy Model, or just the Sales Model but whatever you call it, it’s a process, or discipline, sales reps should follow to analyze, diagnose, prepare, execute and evaluate in their territories or on their calls.  There is a flow or strategy to selling that falls into three phases:  Pre-Sales Activities, Sales Activities, and Post Sales Activities.  We will review the three phases and look at how they apply to all sales rolls.

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Why Sales Coaching is Important for Sales Managers to Create Top Performers Print E-mail

Let’s consider the world’s top performers, Tiger Woods, Wayne Gretzky, Bjorn Borg, The Three Tenors and so on.  What do they have in common?  They all have a coach.  The Executive Coaching industry is booming.  Top performers in industry, sports, and music have a coach and realize the value.  So, why is coaching so neglected by Sales Managers?

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What Sales Managers Should Focus Their Coaching Skills On Print E-mail

In the article Investing Wisely in Coaching we discussed which performers on our teams Sales Managers should focus their coaching skills on and how much time we spend coaching them.  Understanding who we coach is certainly the first step, but that’s just the beginning.  Determining what we coach and when is just as integral in garnering the most from your coaching time investment.

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